Ship with peace of mind to the European Union (EU) with Crossborderit’s IOSS representation

Until July 1st this year, all orders under 22 Euros coming into the European Union from other countries were exempt from customs clearance. Since their value was very low, they could circulate without a problem. For years, this has made it possible to buy from Chinese companies.



But the regulations have changed and from this date all online purchases made from the European Union to other countries outside this common economic area will have to pay the VAT corresponding to each product, a tax from which they were previously exempt.


Changes for the consumer


The changes will depend on each case:

  • if the seller or marketplace is under the new special Import One Stop Shop (IOSS) regime, the consumer will pay for the product including VAT and it will be the store or platform that will be in charge of entering the payment in customs. In this case, the buyer will receive the order at home in the same way as if it had been purchased within the European Union, without further formalities.


  •  If the online store is not registered with the One Stop Shop for Imports (they are not obliged to do so), things are different: VAT will be collected at customs:

– The consumer will pay for the product without VAT at the time of purchase.

– Subsequently, when it arrives at customs, he/she will have to pay the VAT to Correos or the courier company.

– In addition, you will have to pay a handling fee, so you will not receive your order until these amounts are paid.



Don’t worry Crossborderit is here to help!

CBIT has it covered for you. With simple onboarding and flat, simple shipping rates, it will be a breeze to calculate duties, collect them, even pay them for you. Plus CBIT offers simple DDP for these solutions for an excellent hassle-free customer experience.

Sign up with Crossborderit and ship hassle-free.



Damon Baca


Crossborderit (CBIT)

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