What should you do if you want to expand your ecommerce to the EU?

1 Register your business in IOSS

Log in to the IOSS portal of any EU member state and follow the registration process.

But what if you are not based in the EU?

If your company is not based in the EU, you will need to appoint an IOSS representative, for example Crossborderit (CBIT).



2 Prepare your sales and shipping processes

For this your ecommerce must meet certain requirements:

  • The amount of VAT to be paid must be announced during the purchase process
  • The labeling must be adapted to the IOSS provisions
  • Shipments must be provided with a 6-digit HS code describing the type of goods they contain

To fulfill these functions Crossborderit (CBIT) has created a solution that will allow companies to calculate the total import costs for the buyer, collect all fees and forward them to the import broker, all this together with all relevant master data, thus making a fully complete B2C customs declaration for a smooth cross-border entry in the destination country.



3 Keep your customers in the loop

Transparency is the key to successful shipping: Cross-border customers face uncertainty, multiple surprise invoices and customs challenges. Therefore, make sure your customers understand the Import One-Stop Shop (IOSS). This way they will know exactly how much they are paying and creates a fully transparent purchasing process.

No idea where to start? Easily request IOSS representation through Crossborderit’s website: www.crossborderit.com



Damon Baca
Crossborderit (CBIT)


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